1. Home
  3. Arcfomor Warranty Policy | One-Year Product Guarantee

Arcfomor Warranty Policy | One-Year Product Guarantee

Arcfomor’s One-Year Warranty Promise

At Arcfomor, we are committed to delivering high-quality outdoor gear that you can rely on. Our One-Year Warranty Policy ensures peace of mind, giving you nearly a full year of protection for your purchase.

1. Arcfomor’s One-Year Warranty Promise

When you shop with us, you can feel confident knowing:

  • Warranty Period – Every Arcfomor product comes with a One-Year warranty from the date of purchase.

  • Coverage – This warranty protects you against manufacturing defects and issues caused by non-human factors.

  • Quality Guarantee – We stand behind the durability and craftsmanship of our heated gloves, outdoor gear, and accessories.

2. What the Warranty Covers

Our warranty includes:

  • Defects in materials or workmanship

  • Malfunction of heating systems due to manufacturer fault

  • Product failures not caused by misuse or unauthorized modifications

3. Exclusions from Warranty

Please note, the warranty does not cover:

  • Damage from misuse, neglect, accidents, or improper maintenance

  • Normal wear and tear (scratches, fading, fabric wear)

  • Unauthorized alterations or repairs

  • Lost or stolen items

4. How to File a Warranty Claim

Filing a warranty claim is simple:

  1. Contact Us – Email us at help@arcfomor.com or call +1 (818) 751-1385.

  2. Provide Details – Share your order number, purchase receipt, and photos/videos of the issue.

  3. Authorization – Once approved, you’ll receive instructions for returning the product (if needed).

  4. Resolution – Depending on the situation, we will provide a replacement or alternative solution.

For more details about returns, visit our Return & Refund Policy.

5. Hassle-Free Replacement Policy

If your product is deemed defective under warranty, we will provide a smooth replacement process.

  • No hidden fees

  • Fast turnaround

  • Customer-first support

6. Customer Support & Assistance

Our dedicated support team is always here to help:

  • Email: help@arcfomor.com

  • Phone / WhatsApp: +1 (818) 751-1385

  • Service Hours: Monday–Saturday, 9:30 AM – 6:00 PM (GMT+08:00)

For all inquiries, visit our Contact Us page.

7. Why Choose Arcfomor?

By choosing Arcfomor, you’re choosing:

  • Durable, high-quality outdoor gear

  • A brand that values customer trust

  • Reliable One-Year warranty protection

  • Strong pre-sales and after-sales support

In Summary

The Arcfomor Warranty Policy is designed to give you confidence in every purchase. With One-Year of coverage, a hassle-free replacement process, and dedicated support, you can explore every winter adventure with peace of mind.

Stay updated on our latest news and tips by following us on Instagram and YouTube.