Shipping & Delivery Policy
U.S. shipping only
What to expect after you order
Orders leave our Salisbury, North Carolina warehouse within 48 hours and usually arrive about three days after dispatch.
Last updated: September 2, 2026
Please note: Delivery time is estimated from dispatch and is not guaranteed. Weather, holidays, carrier disruptions and peak-season volume may cause delays.
Shipping questions
Open a question below for additional details.
When will my order be dispatched?
Orders are usually processed and dispatched within 48 hours, Monday through Saturday. Orders placed on Sundays or holidays begin processing on the next available business day.
Processing may take longer during major promotions or periods of unusually high order volume.
How do I track my order?
We send a shipping confirmation email after your package is dispatched. Orders may be delivered by USPS, UPS or another appropriate carrier.
Tracking can take up to 24 hours to begin showing updates. You can also use the Arcfomor order tracking page.
Can I change or cancel an order?
Contact us as soon as possible if you need to cancel an order or correct the shipping address. Because orders are processed quickly, a change cannot be guaranteed after processing has started.
Once a package is in transit, Arcfomor cannot change its delivery address.
What if my delivery is delayed, damaged or incomplete?
If tracking has not updated, allow up to 24 hours after receiving the shipping confirmation. Contact us if the package remains delayed beyond the carrier's estimated window.
For a damaged, incorrect or incomplete delivery, send your order number and clear photos of the package, shipping label and affected product.
How do returns work?
Eligible unused products may be returned within 30 calendar days of delivery under the current Return & Refund Policy.
Contact Arcfomor before mailing a return so our support team can confirm eligibility and provide instructions.
Need help with an order?
Include your order number so our support team can review the shipment more quickly.
WhatsApp: +1 (818) 751-1385 · Monday–Saturday, 9:30 AM–6:00 PM ET
